Remote Access

To allow Telecor remote access, please download one of the following:

Telecor Rustdesk Quick Support

Telecor MeshCentral Assistant

eSeries Tech Support

Please have the following ready before contacting Telecor Technical Support:

• • 1. An ePort
    2. A Telecor Resource Center Account
    3. A PC with the following software installed:
       • eSeries Manager
       • Microsoft Excel

Support with an eSIP

Recommended additional free software:

1. WinSCP –  https://winscp.net
2. Putty –  https://putty.software/
3. Wireshark –  https://www.wireshark.org/

Recommended Additional Hardware

1. A spare PoE Switch to test for network isolation
2. A spare speaker, call switch, and wires for support with an eSBM-TB or eTBU-MI
3. A monitor, keyboard, and mouse for support with an eMH or eSIP